With over 27 years of experience in customer service management and 4 years in human resources, I’ve built my career around one core passion: helping people. I believe that excellent service starts with genuine care, and I’m committed to creating positive experiences—for both customers and teams.

Throughout my career, I’ve led with empathy, integrity, and a dedication to continuous improvement. Whether managing operations, supporting staff, or streamlining administrative processes, I take pride in making a meaningful impact every day.

Outside of work, I enjoy music, family time, and finding joy in the simple moments that bring people together.