
We strive to make care accessible and transparent. Below is everything you need to know about using insurance or paying out-of-pocket.
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Accepted Insurance Providers
We are currently in-network with:
MedCost
Blue Cross Blue Shield – NC & SC
Aetna
Cigna / Evernorth
MYgroup EAP
Optimum
United Healthcare
You may also use your HSA (Health Savings Account) or FSA (Flexible Spending Account) to pay for therapy.
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Private Pay Rates
If you’re not using insurance, the following rates apply:
Standard Therapist Rates:
Intake: $160
50–60 Minute Session: $145
Founder Rate (Dr. Sherronda Banks):
Intake: $190
50–60 Minute Session: $175
We offer benefit checks and are happy to help you understand your coverage before your first session.
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Out-of-Network Reimbursement
Not in-network? No problem. We can provide you with a superbill to submit to your insurance provider for possible reimbursement.
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Payment Methods
Payment is due at the beginning of each session unless otherwise arranged. We accept:
MasterCard, Visa, Discover
HSA/FSA cards
Cash or check
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Cancellation Policy
Life happens—but communication matters. If you need to cancel, please do so at least 24 hours in advance. Late cancellations or no-shows may be subject to the full session fee.
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Documentation & Legal Fees
We provide professional documentation as needed for work, legal matters, and other official requests. Fees apply as follows:
Court Appearance:
$350 first hour, $150 each additional hour
Court-Related Phone Calls: $100/hour
Court Summaries/Documentation: $200
Employment/FMLA/STD/Accommodation Forms: $140
Note: Completion of employment or legal documentation requires a minimum of 6 sessions.
Services Offered
Anxiety & Depression
Adjustment Disorder
Corporate
Parent Education
Caregiver Issues
Domestic Violence
Life Transitions
Coping Skills
Abuse Survivors
Behavioral Issues
Life Coaching
Gender Identity
Work/Family Stress
Clinical Supervision
ADD & ADHD
Career Counseling
Couples Counseling
Grief & Trauma
& More
